Every organization running AI agents in production has logs. Traces. Metrics. Dashboards full of data about what their systems are doing. Yet when auditors arrive, or regulators ask questions, or incidents require investigation, this abundance of data often fails to answer the fundamental questions: What decision was made? Who approved it? Can you prove the evidence has not been modified? The gap between operational logging and audit-grade evidence is vast. Bridging it requires rethinking what we capture, how we store it, and how we verify its integrity. This is the evolution from logs to evidence packs.
The Logging Illusion
Modern AI development toolchains generate impressive amounts of observability data. Every LLM call creates traces with token counts, latencies, and model versions. Every agent step logs inputs and outputs. Sophisticated organizations add custom instrumentation, capturing prompts, responses, and intermediate reasoning.
This creates an illusion of accountability. With all this data, surely we can answer any question about system behavior? The illusion breaks down the moment you need to actually prove something.
Consider a scenario: your AI agent approved a credit application that the customer is now disputing. They claim the decision was discriminatory. Your legal team needs to demonstrate that the decision was appropriate. What can you show them?
Your traces will show that an LLM call happened at a certain timestamp. They will show the tokens consumed and the latency. But can they show what data about the customer was considered? What policy governed this decision type? Whether that policy was actually enforced? Who reviewed the decision? For most organizations, the answer is no.
What Auditors Actually Ask For
Understanding the gap requires understanding what auditors, regulators, and legal teams actually need. Their questions fall into four categories.
- Decision Lineage: Who made this decision? In an AI context, which model version, which agent configuration, which policy rules? And critically: was there human involvement, and if so, who, when, and what did they approve?
- Policy Enforcement Evidence: Organizations have policies governing AI behavior. Auditors want to see that these policies were not just written, but enforced. This means capturing evidence at the policy checkpoint.
- Integrity Verification: Auditors need to trust the evidence. If you hand them log files, how do they know the logs are complete? How do they know entries were not modified, deleted, or fabricated?
- Reproducibility and Context: Auditors want to understand the decision in context. What information was available at decision time? What were the alternatives? Why was this outcome selected?
The Evidence Pack Concept
An evidence pack is a complete, verified bundle of everything needed to demonstrate that a decision was made appropriately. It is the output of audit-grade governance infrastructure. A well-constructed evidence pack contains four layers.
- Layer 1 - Decision Record: The core of the evidence pack captures decision identifier, timestamp, decision type, outcome, and risk classification. Everything else in the evidence pack relates back to it.
- Layer 2 - Input Context: What information was available when the decision was made? Data inputs, system state, model version, policy versions in effect, and prior context relevant to this decision.
- Layer 3 - Governance Evidence: This layer captures policy checkpoints (which policies evaluated and their results), human approvals (who, what they saw, what they decided), escalations, and override events.
- Layer 4 - Integrity Verification: Manifest listing all artifacts, cryptographic hashes for each artifact, timestamp attestation, and chain of custody records. This allows auditors to verify evidence independently.
Architecture Patterns for Evidence-Grade Systems
Building systems that produce evidence packs rather than just logs requires deliberate architectural choices.
- Append-Only Storage: Evidence integrity starts with storage that cannot be modified. Append-only storage systems accept new records but do not allow modification or deletion of existing records. Once evidence is written, it cannot be changed.
- Synchronous Evidence Capture: Evidence must be captured at decision time, not reconstructed afterward. When a policy checkpoint evaluates, the evaluation is written to the evidence store before the decision proceeds.
- Cryptographic Integrity: Every piece of evidence should be hashed when created. The hash becomes part of the evidence record, allowing later verification. Consider anchoring hashes to external systems for stronger guarantees.
- Redaction and Privacy: Evidence packs often need to balance completeness with privacy. Hash sensitive values before storing them. This allows you to prove that specific data was present without revealing the data itself.
The Gap in Current Tooling
If you examine the current landscape of AI development tools, you will find sophisticated solutions for observability, but limited support for evidence-grade audit trails.
LLM observability platforms excel at developer experience. They capture traces, enable debugging, support prompt iteration. But they are designed for engineers understanding system behavior, not auditors verifying governance.
ML platforms track experiments, model versions, and training data. This is valuable for reproducibility in development, but does not capture production decision governance.
The gap exists because audit-grade evidence is a different requirement than operational observability. You can have excellent observability and still fail an audit. The market is only beginning to recognize that these are distinct capabilities requiring distinct solutions.
Building Your Evidence Strategy
For organizations serious about AI audit readiness, we recommend a phased approach to evidence capability.
- Phase 1 - Define Your Evidence Requirements: Start by understanding what you will need to prove. Which decisions carry audit risk? What regulations apply? Map each decision type to its evidence requirements.
- Phase 2 - Instrument Decision Points: Identify the decision points in your AI agents where evidence should be captured. Build instrumentation that captures evidence at these points as part of the workflow, not a separate system.
- Phase 3 - Build Integrity Infrastructure: Implement append-only storage for evidence. Add cryptographic hashing and manifest generation. Consider external timestamp anchoring for high-stakes evidence.
- Phase 4 - Operationalize Evidence Export: Build the capability to export evidence packs on demand. Create standard formats that auditors can work with. Include verification tools so auditors can check integrity independently.
The Regulatory Imperative
The EU AI Act makes evidence requirements explicit. Article 12 mandates logging capabilities that ensure traceability appropriate to the intended purpose of the AI system. Article 17 requires quality management systems with documentation of corrective actions. Article 20 requires records of automatic logs to be kept for a period appropriate to the intended purpose.
These are not vague aspirations. They are requirements that regulators will verify. Organizations operating high-risk AI systems in the EU will need to demonstrate compliance.
The August 2026 deadline for high-risk AI systems is approaching. Organizations that have not built evidence infrastructure will face difficult choices: rush to implement, restrict AI deployment to minimal-risk use cases, or accept compliance risk.
Frequently Asked Questions
What is an evidence pack?
An evidence pack is a complete, verified bundle of everything needed to demonstrate that an AI decision was made appropriately. It includes four layers: the decision record itself, input context showing what information was available, governance evidence proving policies were enforced and humans were involved where required, and integrity verification allowing independent verification that evidence is complete and unmodified.
Why are standard logs insufficient for AI audits?
Standard logs capture technical execution (timestamps, token counts, latencies) but not decision governance. They cannot prove what policies were in effect, whether they were enforced, who approved decisions, or that the evidence is complete and unmodified. Auditors need evidence that proves accountability, not just data that describes execution.
What is append-only storage and why does it matter?
Append-only storage accepts new records but does not allow modification or deletion of existing records. This is enforced by the storage architecture, not just policy. It matters because evidence integrity requires proof that records have not been tampered with. If auditors cannot trust that logs are complete and unmodified, the evidence has no value.
How does the EU AI Act affect audit trail requirements?
Article 12 of the EU AI Act mandates logging capabilities that ensure traceability. Article 17 requires quality management documentation. Article 20 requires log retention for appropriate periods. Organizations operating high-risk AI systems must demonstrate compliance with these requirements, making audit-grade evidence infrastructure a regulatory necessity.
Key Takeaways
The transition from logs to evidence packs represents a maturation in how organizations think about AI accountability. Logs were sufficient when AI was experimental, when stakes were low, when auditors were not yet paying attention. Those days are ending. AI agents are making decisions with real consequences for real people. Regulators are establishing requirements with real enforcement mechanisms. Evidence must become a first-class concern in AI system design. Organizations that build this capability will be able to deploy AI confidently, knowing they can demonstrate appropriate governance.
