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Platform / Decision Desk

Put the payment in front of the right reviewer.

Decision Desk shows the reviewer the payment, the threshold it crossed and the supporting documents on one screen. The payment waits until they decide.

Decision Desk
Invoice INV-2048

€420,000Supplier payment

Requested by
Treasury payments agent
Operation
Submit payment
Supporting document
Supplier invoice

Approval threshold€250,000

Treasury reviewer

Required approval role

Review payment

The amount triggers the payment-approval rule. The payment stays on hold while treasury reviews the request.

Treasury review required

Policy outcome: require approval

ExecutionPayment submission is heldWaiting for the reviewer’s decision.

From exception to resolved request.

KLA connects the review trigger, the reviewer’s authority and what the system does next.

  1. 1

    Route the exception

    The policy marks the action for review. Decision Routing sends the Decision Request to an eligible reviewer.

  2. 2

    Show what is at stake

    The reviewer sees the proposed action, the policy reason and the evidence before approving or rejecting it.

  3. 3

    Resolve the held action

    Approval releases the action. Rejection stops it. Both outcomes and the tool result are recorded.

Approval and execution each leave evidence.

The record links the reviewer, what they saw and what happened next.

Review trigger

What it contains

Policy reason, proposed action and supporting evidence references

Question it answers

Why review was required

Human decision

What it contains

Reviewer identity, decision, rationale and time

Question it answers

Who decided and on what basis

Execution result

What it contains

Linked action state and captured downstream response

Question it answers

Whether the permitted action completed

Schemas and examples.

Use the schemas and worked examples to review the integration and evidence requirements.

Explore a human approval workflow

Choose the decision that needs a person.

Bring the action, the reviewer role and what they need to see. We map the approval path with you.

Book a demo

A 30 minute working session to scope one workflow.

Human Oversight for AI Agents | KLA