Put the payment in front of the right reviewer.
Decision Desk shows the reviewer the payment, the threshold it crossed and the supporting documents on one screen. The payment waits until they decide.
€420,000Supplier payment
- Requested by
- Treasury payments agent
- Operation
- Submit payment
- Supporting document
- Supplier invoice
Approval threshold€250,000
Treasury reviewer
Required approval roleReview payment
The amount triggers the payment-approval rule. The payment stays on hold while treasury reviews the request.
Policy outcome: require approval
From exception to resolved request.
KLA connects the review trigger, the reviewer’s authority and what the system does next.
1
Route the exception
The policy marks the action for review. Decision Routing sends the Decision Request to an eligible reviewer.
2
Show what is at stake
The reviewer sees the proposed action, the policy reason and the evidence before approving or rejecting it.
3
Resolve the held action
Approval releases the action. Rejection stops it. Both outcomes and the tool result are recorded.
Approval and execution each leave evidence.
The record links the reviewer, what they saw and what happened next.
- Review trigger
What it contains
Policy reason, proposed action and supporting evidence references
Question it answers
Why review was required
- Human decision
What it contains
Reviewer identity, decision, rationale and time
Question it answers
Who decided and on what basis
- Execution result
What it contains
Linked action state and captured downstream response
Question it answers
Whether the permitted action completed
Schemas and examples.
Use the schemas and worked examples to review the integration and evidence requirements.
Explore a human approval workflowChoose the decision that needs a person.
Bring the action, the reviewer role and what they need to see. We map the approval path with you.
A 30 minute working session to scope one workflow.
