Platform / Decision Desk

Put the payment in front of the right reviewer.

Decision Desk brings the payment, the approval threshold and supporting context into one review. The submission waits while an authorized person decides.

Decision Desk
Invoice INV-2048

€420,000Supplier payment

Requested by
Treasury payments agent
Operation
Submit payment
Supporting document
Supplier invoice

Approval threshold€250,000

Treasury reviewer

Required approval role

Review payment

The amount triggers the payment-approval rule. The payment stays on hold while treasury reviews the request.

Treasury review required

Policy outcome: require approval

ExecutionPayment submission is heldWaiting for the reviewer’s decision.

From an exception to a resolved request.

Human oversight becomes operational when the review trigger, reviewer authority and execution outcome are connected.

  1. 1

    Route the exception

    The policy identifies actions that need review. Decision Routing sends the Decision Request to an eligible reviewer.

  2. 2

    Make the consequence clear

    The reviewer can inspect the proposed action, policy reason and available evidence before approving or rejecting it.

  3. 3

    Resolve the held action

    Approval permits the connected execution path to continue. Rejection stops the action. The execution outcome remains a separate part of the record.

Approval and execution each leave evidence.

The record connects the person, the information presented and the result. An approval is one event in that story.

Review trigger

What it contains

Policy reason, proposed action and supporting evidence references

Question it answers

Why review was required

Human decision

What it contains

Reviewer identity, decision, rationale and time

Question it answers

Who decided and on what basis

Execution result

What it contains

Linked action state and captured downstream response

Question it answers

Whether the permitted action completed

Schemas and examples.

Use the schemas and worked examples to review the integration and evidence requirements.

Explore a human approval workflow

Choose the decision that needs a person.

Bring the action, the reviewer role and the information needed to decide. We can map the approval path together.

Talk to KLA
Human Oversight for AI Agents | KLA